Atelier Support

Uncompromising service for the modern collector

Our concierge is at your service to assist with precise sizing, detailed textile specifications, and secure gateway transactions.

24h

Concierge Response

100%

Secure Checkout

Direct Line

Initiate a Consultation

Inquire about custom mill runs, weight specifications, or secure payment options. Our specialists respond within one business day.

Sartorial Guidance

Frequently Asked Questions

Detailed insights into our heavy linen weaves, custom sizing formulas, and international courier networks.

How do I determine my size?

Are payments secure?

Our shirts feature a structural drape designed around chest and shoulder alignment. We recommend measuring your best-fitting heavyweight garment and comparing it to our detailed mill specification charts.

We employ fully integrated, PCI-compliant payment gateways. Your transaction is processed with end-to-end encryption, supporting all major premium cards and verified digital wallets.

What is your shipping policy?

What is the return window?

We provide complimentary worldwide express shipping on all orders. Shipments originate from our Italian atelier and arrive within three to five business days, fully tracked.

We offer a generous thirty-day return window for all unworn, unaltered garments in their original packaging. Return shipping is complimentary for our registered collectors.