Terms of service
Terms of Service
Last Updated: August 2026
Welcome to Rian Madden. These Terms of Service govern your use of our website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
1. About Rian Madden
Rian Madden is a luxury fashion brand operated by RM Global Ventures, with offices in London and India.
Throughout these Terms, “Rian Madden,” “we,” “us,” and “our” refer to Rian Madden and its operating entity, RM Global Ventures.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activity.
- Attempt to interfere with the security or operation of the website.
- Copy, reproduce, or misuse our content, branding, images, designs, or intellectual property without written permission.
- Use our website in a way that could damage our business, reputation, or customer experience.
3. Products & Availability
We aim to ensure that all product descriptions, images, colours, sizes, and details displayed on our website are accurate.
However, slight variations may occur due to photography, screen settings, lighting, or manufacturing characteristics.
All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
4. Pricing & Payments
All product prices are displayed on our website at the time of purchase.
We reserve the right to change product prices, offers, discounts, or promotions at any time without prior notice.
Orders must be paid for using the payment methods available at checkout.
An order is considered confirmed once payment has been successfully received and the order confirmation has been issued.
5. Orders
After placing an order, you will receive an order confirmation where applicable.
We reserve the right to refuse or cancel an order in circumstances including:
- Product availability issues.
- Incorrect pricing or product information.
- Suspected fraudulent activity.
- Incorrect or incomplete customer information.
- Technical or payment-processing errors.
If we cancel an order after payment has been received, any applicable refund will be processed using the original payment method where possible.
6. Shipping & Delivery
We currently offer shipping within India.
Estimated delivery is generally 2–7 business days from dispatch, with some locations potentially receiving orders in as little as 2 business days.
Delivery times are estimates and may vary due to courier delays, weather, public holidays, remote locations, or circumstances outside our reasonable control.
For complete information, please refer to our Shipping Policy.
7. Returns & Exchanges
Returns and exchanges are subject to our applicable Returns Policy.
Products must meet the conditions specified in our Returns Policy to qualify for a return or exchange.
We recommend reviewing the Returns Policy before purchasing.
8. Intellectual Property
All content on the Rian Madden website, including but not limited to:
- Logos
- Brand names
- Product designs
- Photography
- Graphics
- Text
- Website design
- Videos
- Marketing materials
is owned by or licensed to Rian Madden and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially use our content without our prior written permission.
9. Promotions & Discounts
From time to time, Rian Madden may offer promotional codes, discounts, or special offers.
Promotional offers may have specific terms, expiry dates, exclusions, or eligibility requirements. Unless stated otherwise, promotions cannot be combined.
We reserve the right to modify or withdraw promotions at any time.
10. Website Accuracy
We work to keep our website accurate and up to date. However, occasional errors may occur, including typographical errors, pricing errors, product availability issues, or technical inaccuracies.
We reserve the right to correct such errors and update information when necessary.
11. Limitation of Liability
To the extent permitted by applicable law, Rian Madden will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, service interruptions, or events outside our control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read and understood our privacy practices.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, website, or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws governing your purchase and use of our services.
Where applicable, nothing in these Terms limits your statutory consumer rights.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Rian Madden
RM Global Ventures
General Enquiries
enquiries@rianmadden.com
Returns & Support
returns@rianmadden.com
Business Enquiries
rmglobal@rianmadden.com
Rian Madden
Born in London. Designed for the World.